Regular building hours are 9:00 a.m. to 5:00 p.m. Monday to Friday (except Statutory Holidays). During these hours, the main entrance doors will be unlocked.

However, the hours during which the passenger elevators provide public access to the various floors may be restricted further. These hours are set by the tenants occupying each floor (or, for multi-tenant floors, by building management taking into consideration the regular operating hours of the tenants on the subject floor).

After-hours access is provided by way of a card access system. Access cards provide access to specific floors to authorized users only. For details, see below.

The building is closed to the public on all Statutory Holidays.

Recycling

900 West Hastings offers an enhanced recycling program that, in addition to the traditional recycling of paper, cardboard, and glass, metals and plastics, now also includes organics, electronics, batteries and soft plastic. Paper towels from washrooms are also recycled. With this participation of all building occupants, the expanded recycling program will allow us to achieve a 90% diversion rate, whereby 90% of all waste materials are recycled.

Garbage

Garbage is collected only in the lunchrooms or coffee stations. Garbage bins are lined and are emptied daily by the night cleaning staff.

Bicycle Storage

900 West Hastings offers a secure bicycle storage room on the ground floor for use by people who work in the building. All users must be registered with our office. Access is provided upon receipt of a refundable $5.00 deposit.

Wall mounted bicycle racks are provided in the bicycle room. While the door to the bicycle room is locked at all times, we require that all bicycles be locked to the rack with a high quality lock.

We cannot be held responsible for damage to bicycles and bicycles are left at the owner’s risk. Bicycles may not be left overnight.

For further information or to obtain bicycle room access, please contact us at 604-688-7900 or
adria@upg.ca.

You can also find the Bike Room Access Request form on UPTIME.

Storage Rooms

900 West Hastings offers a variety of storage rooms that range in size from 50 to 500 square feet.

For availability and rental information, please contact Oliver Yau 604-688-7960 or email oliver@upg.ca

Operating Hours

Cooled or heated air is provided during the hours of 7:00 a.m. to 6:00 p.m. Monday to Friday. During these times, building temperature will be held within the range outlined below.

After hours and on weekends and Statutory Holidays, the building temperature will be allowed to drop to the night set back temperature of 16 degrees Celsius. On extreme warm Saturdays and Sundays during the summer months, the building will not be allowed to heat up beyond 26 degrees Celsius. At that point, the air conditioning will come on to keep the building at 26 degrees.

Temperature

At 900 West Hastings, we follow the standards developed by American Society of Heating, Refrigeration and Air-Conditioning Engineers (ASHRAE). During the winter months, the optimum (set) temperature is 22 degrees Celsius (71 degrees Fahrenheit) and a range of 20.0 to 23.9 degrees Celsius. During the summer months, the set temperature is 24.5 degrees Celsius (76 degrees Fahrenheit) and the temperature will be kept within the range of 22.8 to 26.1 degrees Celcius.

After-Hours Air Conditioning

On request, we can provide after-hours air conditioning. There is an hourly charge for this service to compensate for the cost of utilities and the additional equipment maintenance and servicing costs. For further information, please contact us at 604-688-7900 or e-mail adria@upg.ca We require 24 hours notice to allow for the programming of the air conditioning controls.

900 West Hastings is equipped with a sophisticated card access system that enables authorized users after-hours access to the building and access to secure floors. Card readers are located at the main entrance, in the elevators, and at doors throughout the building. Presenting a valid access card to the card reader will unlock the door or activate the elevator control panel.

Requests for new access cards must be authorized by the owner or manager of each company. Typically, access cards will be ready for pick-up at the building management office on the 5th floor within 24 hours. The access card cannot be picked up by anyone other than the person to whom it is to be issued.

In order to maintain a high level of security, the loss of an access card must be reported without delay.

Please visit UPTIME for the Card Access request and change form.

The times that the elevators provide public access to each of the floors may vary from floor to floor. Typically, these hours are set by the tenant occupying the floor, or by building management taking into consideration the regular operating hours of the tenants on the subject floor. After hours, a valid access card must be presented to the reader located in the elevator control panels before the elevators will provide access to the desired floor.

To check the hours that the elevators provide public access to your floor, please contact us at 604-688-7900 or e-mail adria@upg.ca

Business owners and office managers wishing to provide us with instructions to change the elevator access times may fill out the Elevator Access Times Form, found on UPTIME.

Courier Deliveries

Couriers and delivery vehicles may use the loading dock. Please instruct all couriers and delivery personnel to use the freight elevator only . No dollies or trucks are allowed in the main lobby or in the passenger elevators. This will minimize damage to the lobby and the passenger elevators, and keep the passenger elevators available for use by staff and customers.

A common loading dock is located on the south-west corner of the ground floor. The loading dock is accessed via the lane off Hornby Street. The dock can accommodate two one-tonne trucks or three smaller delivery vehicles. Overhead clearance is limited to 11 feet and nine inches (11′-9″).

The loading dock is for active loading or unloading only. Parking is not permitted and parked vehicles will be towed without notice.

Service contractors may make arrangements in advance to park in the loading dock for short periods of time but only during the time that they are actively working on site.

Please instruct all couriers and delivery personnel to use the freight elevator only.

For complimentary use of a flat bed or upright dolly, or to reserve space in the loading dock, please contact us at 604-688-7900 or
e-mail adria@upg.ca

Freight Elevator

The freight elevator is accessible during all regular hours. Please instruct all couriers and delivery personnel to use the freight elevator only. This will minimize damage to the passenger elevators and keep the passenger elevators available for use by staff and customers.

For moving larger items (such as furniture and appliances) or larger quantities, please contact us in advance at 604-688-7900 or e-mail adria@upg.ca to reserve the freight elevator, so that the freight elevator is available for your exclusive use.

Mail delivery

900 West Hastings has a centralized mailroom located off the front lobby of the building.

Snaile Lockers are also available to all tenants for contactless deliveries. Tenants can therefore accept packages even when out of the office.

Outgoing Mail

Red Canada Post mail boxes are located in front of 808 West Hastings Street, one block east of 900 West Hastings. Pickup times 3:00 p.m., Monday to Friday.

Postal Codes

The postal codes for the various floors in the building are as follows:
• 401-425 Hornby Street: V6C 2Y2
• 10th Floor: V6C 0C4
• All other floors: V6C 1E5

Newspaper Delivery

Newspapers are delivered to the building’s main entrance. Please ensure your carrier writes the appropriate suite number clearly on the front page of the newspapers. Building staff will collect the newspapers and deliver them to the appropriate floors by 8:00 a.m, Monday to Friday.

Conference Room

900 West Hastings offers a conference room that is available for tenants of the building. Located on the 5th floor, the conference room seats 14 persons around a large rectangular boardroom table. The room is well appointed with high quality furniture.

The room is available at a small user fee. The use is exclusive to tenants of 900 West Hastings; no outside parties will be accepted. Reservations can be made by contacting the Building Management Office.

Outdoor Patio

Enjoy our 2nd floor outdoor patio for lunch and coffee breaks, or perhaps even a company barbecue.